Archive for the ‘Information’ Category
Argument for Agile Tech Writing
A tech writing team for 21st century software development—whether an in-house tech writer, freelance writer, or independent contractor—needs to adopt the same spirit, structure and methodologies of an Agile software development team. Each writer needs to live by the basic tenets of Agile development: (1) Interact directly with customers and developers to support and communicate [...]
November 13, 2011
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Tags: Agile writing, technical writing · Posted in: Information, Information management, Knowledge management, technical communicator
The DocMashup
One valuable instance of a Knowledge Mashup is the concept of a documentation mashup, or DocMashup—a name that brevity and convention demands. Basically, this type of knowledge mashup serves as an aggregation of content from all resource types near and far for a product or service, including the importing and updating of the traditional static [...]
February 17, 2010
· Michael Hiatt · One Comment
Posted in: Content Strategist, DocMashup, documentation mashup, Information, Information management, Knowledge management, knowledge mashup, Mashups, technical communicator
Adapting to the Information Age
The times they are a changin’. I’ve been listening to a lot of Bob Dylan lately. My fifteen year-old son finds him cool. It’s a strange revolving world. Regardless of my motives, the Bob prediction of the ‘60s reappears 50 years later with the same growing urgency. Socially, economically, and technologically, the symptoms and repercussions [...]
December 7, 2009
· Michael Hiatt · 2 Comments
Tags: Content Strategist, democratic mercantilism, Information Age, technical communicator · Posted in: Content Strategist, Information, Information Age, Information management, Knowledge management, Real-Time Web, Semantic Web
Shotgun Communication
For many organizations, delivery of information about emerging products and services is undisciplined and chaotic. A mix of relevant, irrelevant, and erroneous content ends up scattered across the Web and overlaps from page to page, author to author, and medium to medium. With this shooting-from-the-hip delivery, information arrives as diffused and insulated content from the [...]
November 5, 2009
· Michael Hiatt · 6 Comments
Tags: Information management, knowlege management, Linked data · Posted in: Contextual Data, Information, Information management, Knowledge management, Linked data
Knowledge from the Cloud
Searching for relevant information on the Web is both breathtaking and exhausting. With a single phrase you can generate a list of thousands of references that overwhelm the human intellect. To get just the right information, Google, Yahoo!, Bing, Wolfram Alpha, and other search engines devise algorithms to answer each query based on their interpretation [...]
November 3, 2009
· Michael Hiatt · 3 Comments
Tags: cloud, Knowledge, Linked data, Web knowledge · Posted in: Contextual Data, Information, Information management, Knowledge, Semantic Web
The Information Confluence
Listening last week to National Public Radio (NPR) in the U.S., I heard an author of a new book extol the almost supernatural advantages of blogging, Twitter, Facebook, and the rewards of Web 2.0 social networks. The new online access to the information frontier. It was all pretty compelling stuff. The author was an inveterate [...]
October 22, 2009
· admin · 3 Comments
Tags: blogging, context, data, Facebook, Information, information confluence, Knowledge, social networks, Twitter · Posted in: Contextual Data, Information, Knowledge, Semantic Data, Semantic Web